Wednesday, October 3, 2012

Catch up with us

It;'s been awhile since I've written. In all honesty I misplaced my password, and the reset procedure seemed daunting. But I finally figured it out, and thought it was time to present a brief overview of what we've been up to.
We changed our name, and now have two affiliated clinics, one in Oak Hill (Dr. Dawson), and one in BeeCave (Dr. Gabriel). We will announce another larger affiliation this week that will increase our number of doctors from 9 to 13! Our model and message are catching on, and we've now had serious discussions with several other small family medicine clinics who want to know more about our plans. I expect we may be twice a large by this time next year!
Our building project (now named Southwest Medical Village) is moving along, albeit slowly. Building permits are hard to get it turns out. We now have recruited a full slate of specialist to join us in the building which will be located near William Canon and Vega, and hope that this village approach helps solve the triple problems of cost, access, and convenience. We hope to occupy this new and innovative site by fall of 2013.
Internally we've added personnel, and had some leadership accession. Our CEO is Rich Steinle, and he has been invaluable in managing all this on multiple different fronts. Dave McCormick joined us recently, and is a hybrid COO and CIO. He has recently begun our front office transformation from a traditional " doctor centered" model to one that emphasizes patient access and convenience. We now try to answer the phone by the second ring, and hold times when they do occur have consistently been less than 15 seconds. Give us a try and see if it works!
We've progressed toward earning the badge of Patient Centered Medical Home(PCMH), which will help us participate in anticipated changes impending from Obamacare/ACA.
Dr. Kevin Spencer has been anointed president of our medical group, and has taken much of the day to day management so aptly done previously by Dr. Greg Marchand. I now serve as managing partner of network development. Yep, you likely will start to see Premier Family Physicians (PFP for short) and our symbol of little blue men in other parts of town and the greater Austin area soon.
We have a new doc now, Dr. Matt Brimberry, who has been an excellent addition is a real patient favorite already. Dr. Andy Weary decided to shift gears and move his practice to a Spanish speaking clinic south of us. He's always wanted to do that, and we are thrilled that the time is right for him. We have tentatively hired another doc to fill the gap, and we will announce that soon.
Big things are happening, and we'll try to keep you updated. We value your input and suggestions for keeping us on track to serve you better! Dr. Frederick